Having a less than desirable day?
We are here to relieve the stress caused when a claim occurs.
Whether it's a car accident, damage to your home or a loss at your business, our Customer Care Team is here to provide peace of mind and assistance with your claim.
To report a claim call our office at 1-800-243-9379 ext 2326
What do I need to report a claim?
If your claim involves a motor vehicle you will require the following information:
- Your policy number
- Driver and Vehicle information for all others involved in the accident
- Insurance information for the other parties - Insurance Company Name - Policy Number
- A police report including the Name and Badge number of the reporting officer
If you have been involved in an accident, you must report the accident at the nearest Collision Reporting Centre before you report the claim to us.
If your claim involves your personal property, you will require the following information:
- Your policy number
- A detailed description of the claim
- A Police report including the Name and Badge number of the reporting officer (Only if the Police have been called)
- Name and contact information of any other person who have been affected by the claim
If your claim involves your business you will require the following information:
- Your policy number
- A detailed description of the claim
- A police report Including the Name and Badge number of the reporting Officer (Only if the Police have been called)
- Name and contact information of any other person who have been affected by the claim
Who do I call when the office is closed?
Most of the Insurance Companies we represent offer 24 hour claims reporting service.
Below is a list of the companies and the phone numbers for this service. If the company listed on your policy is not on this list please contact our office during regular business hours.
| AXA Insurance |
1-800-268-8865 |
| AXA Pacific Insurance |
1-800-268-8865 |
| ING Insurance |
1-866-464-2424 |
| Waterloo Insurance |
1-800-607-2424 |
| Wawanesa Mutual Insurance |
Local to 416 Area 416-228-7899
All Other Areas 1-800-641-7988 |
| Kingsway General |
Local to 416 Area 1-905-629-7888
All Other Areas 1-800-265-5458 |
| Jevco Insurance |
1-514-919-8339
(Collect calls accepted) |
| Pafco Insurance |
1-800-387-0462 |

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